The surgery is open between 8.30am and 6pm, Monday – Friday, for access to the receptionists for appointments, prescription collection and information. Telephone lines open from 8am to 6.30pm. The prescription line is open 08:30-11:30am.
For medical advice outside of the practice opening hours please contact the Out of Hours Service by phoning 111. This service is available on weekdays after 6:30pm until the surgery reopens at 8:00am, on weekends and bank holidays. It is accessible for urgent medical problems that cannot wait until the next working day.
Please call 999 if your require emergency advice.
Please see the Appointments page for information on how to see or speak to a doctor via askmyGP. It will be the GP’s decision whether your condition warrants an appointment the same day or whether to offer advice, or redirect you to an alternative healthcare professional such as the Nurse Practitioner or a practice based pharmacist.
NHS 111 Wales is the new, completely free way to contact the NHS from landlines and mobiles. The service is an amalgamation of NHS Direct Wales and the GP out-of-hours services. The 111 service is available 24 hours a day, seven days a week, and you can use it both for health information and advice and to access urgent primary care.
Please also see your local pharmacist who will be able to advise you on over the counter medication for minor problems and may save you an appointment with the doctor. Pharmacy First is a service whereby specially trained pharmacists can deal with: indigestion, constipation, diarrhoea, piles, hay fever, head lice, teething, nappy rash, colic, chicken pox, threadworms, sore throat, athlete’s foot, conjunctivitis, mouth ulcers, cold sores, acne, dermatitis, verruca, back pain, ingrowing toenails, vaginal thrush, oral thrush, scabies. Your Pharmacist can provide free confidential NHS advice and treatment without you having to see your GP.